I contact my SA regarding the dye coming off from the leather strap of my one month old bag, and she told me i can bring it in to replace the strap but i have to wait for 2-3 months, i kinda nervous about sending the bag for basically brand new bag that i just used once. My question is that acceptable that can only repair it than replace it? Am I asking too much if i want a replacement after a month that i purchased it? Need advice.