I've never found this to be true. I do not have an LV near me so I have purchased A LOT from the website and have never found flaws in any of my items. In fact, most of the items I receive are even MIF.
Should I return this bag?
- Thread starter kcoach
- Start date
I've never found this to be true. I do not have an LV near me so I have purchased A LOT from the website and have never found flaws in any of my items. In fact, most of the items I receive are even MIF.
I'm glad to hear this because I always go into LV or the boutique in Saks and I just bought something online for the first time ever. I keep seeing stuff about flaws and it's made me a little worried about my purchase.
I'm so sorry you aren't going to be able to take the bag on your trip. I'm sure that's disappointing. It's the best decision to return this bag though.
Thank you all for the nice responses. I am very disappointed to say the least. I'm sad I won't have the bag for my trip, but mostly I'm sad that this is the quality LV is sending out these days. I've ordered several bags from the website and this is the first bad one I've gotten, but I read almost every day about people getting bags with scratches and other issues. It's just unacceptable to pay over a thousand dollars of our hard-earned money for a bag that is already damaged.
LV won't send you a new bag until they receive the damaged one back and put it through their inspection/refund process. (Which is ironic since their quality control process obviously needs a lot of work.) So unless I'd paid for another bag, I couldn't have gotten one in time for my trip. They did say they'd put a note in my file to refund my shipping charge that I'd paid. Oh well, on the bright side, now I don't have to worry about damaging a new bag on a trip!
LV won't send you a new bag until they receive the damaged one back and put it through their inspection/refund process. (Which is ironic since their quality control process obviously needs a lot of work.) So unless I'd paid for another bag, I couldn't have gotten one in time for my trip. They did say they'd put a note in my file to refund my shipping charge that I'd paid. Oh well, on the bright side, now I don't have to worry about damaging a new bag on a trip!
I agree with you about returning the bag even though it's a pain and you won't have the replacement in time for your trip but look at it this way, it's better to have short-term disappointment rather than long-term regret and besides, you're going on this trip for reasons other than showcasing a new purse. Once you get to your destination you'll most likely forget about the bag...I know I never really put second thoughts on what's on my shoulder when travelling.
I received a soft lockit in the pm that was too small so reordered in the mm. My pm was credited to my credit card. It was not damaged though but it avoided the wait time.
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The more I thought about this, the more disappointed I got. I planned to order another one next week when I get back from vacation. But today, I happened to find an old model Delightful pm in pristine condition (used twice and stored away since late 2014). Since I love the handle on the old model better, I decided to buy this pre loved one instead of ordering another new one from LV. I didn't save a lot - about $150 - but I think I'll be very happy with it.