I wouldn't be at all surprised if they said it is just because the leather is tight on the handle hardware and the noise will stop. I think it is certainly worth investigating.
You know, honestly that is exactly what I think. I keep looking at the handles and yes, the leather is much tighter than on my Trevi. But my Trevi is also brand new... Do you think that the noise will go away?
You should definitely exchange it! I've seen many flaws lately and I believe they are rushing to produce due to this shortage! I've purchased THREE galliera gms and had to return all three within two weeks period. The first was uneven, the second loose threading, and the third caused black marks within less than two days!
I wouldn't be at all surprised if they said it is just because the leather is tight on the handle hardware and the noise will stop. I think it is certainly worth investigating.
My speedy squeaked when I first got it. Is it the part where the handles and the rings connect? I can't guarantee it but I think it will eventually stop once the handles soften. At least mine did. But if it really bothers you then i'd suggest taking it back sooner than later.