I am going to ship my white baby cabas back to Germany from Denmark, because the Chanel store in Denmark gave me very bad CS and the options were horrible..
The Store in hamburg were kind and offered to see if there is another bag in europe they can exchange my bag for, or get it fixed locally or as a final thing get it shipped to paris and have it fixed within 4 weeks.
Since I don't have the money to buy planetickets to another country, to get in the store myself the best option is to ship it and UPS wants about 300 dollars for this shipment..
I am sending it back because I had it for 5 days and some of the stitches has come undone..
Should Chanel Germany pay for the shipping costs? or should I do it, since I 'choose' not to get it fixed in Denmark?
EDIT: The bag were bought in Germany .. but my closest store is in Denmark ..
The Store in hamburg were kind and offered to see if there is another bag in europe they can exchange my bag for, or get it fixed locally or as a final thing get it shipped to paris and have it fixed within 4 weeks.
Since I don't have the money to buy planetickets to another country, to get in the store myself the best option is to ship it and UPS wants about 300 dollars for this shipment..
I am sending it back because I had it for 5 days and some of the stitches has come undone..
Should Chanel Germany pay for the shipping costs? or should I do it, since I 'choose' not to get it fixed in Denmark?
EDIT: The bag were bought in Germany .. but my closest store is in Denmark ..