Caution...long story
Since there has been so many exciting posts about the cruise collection and I was constantly reading that the bags were quickly getting into some stores, I decided to go to my local stores today to see what has actually came in. I went to Tysons Galleria NM first.
Bear in mind that I had just spoken to my SA yesterday who told me that they did not know when to expect the bleu roi caviar jumbo bag. She did mention that managment was told that the Red patent flaps were arriving first. I was informed what position I was on various lists (i.e., #2 for patent red and #1 for caviar blue) and explained in elaborate detail how they handle the waitlists. All bags that are reserved will be given a reasonable amount of time to make contact/ or use CC to hold bags.
Resaonable for Tysons was defined as three days according the NM managment--I am sure with various excpetions depending on the relationship people have established with their SAs.
Interestingly, when I approached the Chanel department I saw my SA with her back turned away from me. I overheard her on the phone leaving a message with someone who had the same name as myself. I gently tapped her on her shoulders and she was started and laughed. She mentioned that she was leaving me a detail message. She told me that management gave all NM SAs permission to call all people on the waitlist for the Red Jumbo. The jumbo will be in the store this week and they were authorized to hold bags for people with CC. Three SAs went to the stockroom and brought three different bags that were the patent red color. The store had the cruise line collectio (multiple colors in the CCs on the bag). I took in my vintage red lamb camera bag into the store to compare colors and it was a little darker than my vintage bag. However, the bag was gorgeous!!! While I don't know when my blue will I arrive I did purchase a red jumbo bag today to be picked up around Wednesday/Thursday this week. All of the promotions were in effect. I got the 6 mos interest deferred and three tiered GC program.
My SA laughed at me since I brought in my GCs that totalled 1200.00 and I was returning a purchase that was 2795.00 I came out being credited money since the jumbo bag was over 3100. Three of the SAs were amazed at the GCs that I received from the past two promotions. Upon leaving the store I overheard all of the SAs frantically calling people who are in the waitlists. Their strategy is similar to that department store in Long Island NY (Hirschfields-spelling unsure). If they have processed CC that will insure that they will get a larger amount of the red patent bags issued to their store since there were not as many bags ordered nationwide as NM had expected. The SA said if someone has paid for the bag they have to accomodate and secure a bag--even if it comes from another store location.
Although I wanted to get the blue first...I couldn't wait.
I did go to Chanel at Tysons and looked at all of the Navy, Black, and Red patent bags. Very nice......
Miche


Since there has been so many exciting posts about the cruise collection and I was constantly reading that the bags were quickly getting into some stores, I decided to go to my local stores today to see what has actually came in. I went to Tysons Galleria NM first.
Bear in mind that I had just spoken to my SA yesterday who told me that they did not know when to expect the bleu roi caviar jumbo bag. She did mention that managment was told that the Red patent flaps were arriving first. I was informed what position I was on various lists (i.e., #2 for patent red and #1 for caviar blue) and explained in elaborate detail how they handle the waitlists. All bags that are reserved will be given a reasonable amount of time to make contact/ or use CC to hold bags.
Resaonable for Tysons was defined as three days according the NM managment--I am sure with various excpetions depending on the relationship people have established with their SAs.
Interestingly, when I approached the Chanel department I saw my SA with her back turned away from me. I overheard her on the phone leaving a message with someone who had the same name as myself. I gently tapped her on her shoulders and she was started and laughed. She mentioned that she was leaving me a detail message. She told me that management gave all NM SAs permission to call all people on the waitlist for the Red Jumbo. The jumbo will be in the store this week and they were authorized to hold bags for people with CC. Three SAs went to the stockroom and brought three different bags that were the patent red color. The store had the cruise line collectio (multiple colors in the CCs on the bag). I took in my vintage red lamb camera bag into the store to compare colors and it was a little darker than my vintage bag. However, the bag was gorgeous!!! While I don't know when my blue will I arrive I did purchase a red jumbo bag today to be picked up around Wednesday/Thursday this week. All of the promotions were in effect. I got the 6 mos interest deferred and three tiered GC program.
My SA laughed at me since I brought in my GCs that totalled 1200.00 and I was returning a purchase that was 2795.00 I came out being credited money since the jumbo bag was over 3100. Three of the SAs were amazed at the GCs that I received from the past two promotions. Upon leaving the store I overheard all of the SAs frantically calling people who are in the waitlists. Their strategy is similar to that department store in Long Island NY (Hirschfields-spelling unsure). If they have processed CC that will insure that they will get a larger amount of the red patent bags issued to their store since there were not as many bags ordered nationwide as NM had expected. The SA said if someone has paid for the bag they have to accomodate and secure a bag--even if it comes from another store location.
Although I wanted to get the blue first...I couldn't wait.
I did go to Chanel at Tysons and looked at all of the Navy, Black, and Red patent bags. Very nice......
Miche

