Argghhh! I placed an order for a large SWORD Volterra jacket on 8/4 that I'm returning today because it was too big and I ordered the medium instead. I just got it last week and was going to keep it but now I have to return that too. Shopbop won't adjust the price. I actually had to buy a new one just a moment ago and now I have two jackets to return. The hassle I will go through to save $100. Actually less once you factor in shipping charges and finance charges on my CC while I'm waiting for a refund!!!