I've had my eye on the Vince Leather Car Coat ($695) for quite some time. I was on the web searching to see if I could find a retailer that had it for a cheaper price --Bingo, Nordstrom had the coat for $409.00! I remembered about Shopbop's price-matching (ordering from them would've saved me sales tax) so I gave them a call. The sales rep. at Shopbop put me on hold while she "researched" the item on the Nordstrom website. The rep, after doing some "research", concluded that the coats were NOT the same because the Nordstrom coat had pleating in the back. WTH - the Shopbop description of the item states "Welt pockets at hip and inverted pleat at back."! This was upsetting because I knew (as did the shopbop sales rep) that it was the exact same coat; shopbop just didn't want to honor the price-match because it was a huge difference in price. I contacted Nordstroms who put me in contact with someone at Vince and they also concluded that they were the same coat the only difference was the name (Nordstom - Vince Washed Leather Car Coat & Shopbop - Leather Car Coat). The Nordstrom rep stated that the prices were different because the coat was going to be a part of the Women's Half-Yearly Sale. I hate to say it but Shopbop just lost a loyal costumer!!! Have any of you ever experienced this with shopbop??