shoe quality?

[kallison]

is there some type of warranty/guarantee for shoes?
i LOVE my new lurex sneakers, but the front leather part is detaching, i guess?
i've only worn them twice and took much better care with these than i did my other kates, so i'm thinking it's a defect sort of deal.
am i stuck with these shoes? i don't really want another pair. i'd rather have my money back, if possible.

 

[shelbell77]

Hm...I don't know....all mine are in great shape..including my sneakers.... Call the store and ask.

 

[Darwin]

That's what was going on with my "brand new" shoes I got. It was peeling away already! And they hadn't even been worn. I resold them on ebay. :/

 

[kallison]

do you think coach will stand by the quality of shoes as much as the quality of bags?
it's just disappointing, you know? for $120, they ought to not start falling apart after 2 wears.
cause if i can take them back, i'd gladly go for a store credit- i need a bag for my trip anyways. but beyond that, i'm swearing off coach shoes...

 

[superstar]

^^ Yes they will. they will take them back and give you your money. Coach is really good about this.

 

[kallison]

i figured as such.
which is good.

 

[aarti]

^^thats why i was hesistant of of the lurex i was going to buy this weekend, the gold looked shoddy. let us know if it works out!