Shipping times? Is there an ebay rule?

[Needanotherbag]

Im really irritated - I purchased a bag on Monday, and hadn't heard from the seller. So, I emailed them today and asked when it shipped and what the tracking number was. They reply back that they will ship it on Saturday! Thats 5 days after auction end and payment received before even sending it! Is there any rules on ebay about how many days a seller has to ship?

 

[Needanotherbag]

ok, just researched and OMG a seller has 30 days to ship per FTC.

But if I wait that long as a buyer, wont I lose the option to do a chargeback if she never ships?

I'm worried my bag isn't coming...

 

[Bethie]

Did you pay via paypal? I would tell the seller that if you didn't have the tracking number by Monday that you would file a complaint with paypal.

 

[Kawaiizoe]

If you paid via Paypal, then the seller has 7 days to ship out the item under Paypal's seller protection guide and if by Ebay they have 30 days to ship the item. HTH!