shipping from france- question/ help please!

hlfinn

ASO The Today Show
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Nov 3, 2006
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hi. this has never happened to me before. i bought something from france. paid 20 euros for shipping. it was sent on the 14th. i still have not recieved it (i live in ny btw). should i be worried. the seller sent me a tracking number but i can't figure out how to track it. supposedly it was sent La Poste - Colissimo International. does anyone know what this means? thanks!
 

gro3602

EX TPFER DONE HERE
Apr 17, 2006
7,542
1
I believe LaPoste is the mail service in France.

Were you able to get a tracking number from the seller?
Perhaps you could ask this seller to track for you?

BTW, I hope the seller wasn't moda-da.
 

hlfinn

ASO The Today Show
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Nov 3, 2006
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it wasn't.

yes i got a tracking number but i can't track it. i asked the seller to but they just keep telling me the same number. sigh.
 

hlfinn

ASO The Today Show
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Nov 3, 2006
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i asked the seller if they could track it from their end and this was the email i got back:

Hello, if you have news, to prevent me. Me I get information French side. Document joint: document in proof of forwarding. Cordially.

can anyone please explain what they mean? thanks.
 
Dec 11, 2006
7,468
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actually, I have sent things from Germany to US and they haven't arrived yet. I sent them off on 15th but what is a bit funny is that you are in NY and it hasn't reached you yet.

btw, what I sent reached US only on the 19th, and it is still not with the ebayer. so don't worry just yet, it can take up to 2 weeks in my experience.

oh, also, i don't know about french tracking but most methods I use to send abroad do not include tracking once it leaves the country. you could then try on USPS.
 

lilrachelt

Member
Apr 9, 2006
29
0
The French post is horribly slow! I buy all the time and have them to to Sweden and it can take up to 2 weeks. And I'm on the same continent! I wouldn't worry....
 

lilirose

Member
May 19, 2007
336
0
they are really slow don't worry it will arrive the package will be delivered by DHL. DHL takes care of the packages when they arrive in the US.
 

peppy

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Oct 4, 2006
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i asked the seller if they could track it from their end and this was the email i got back:

Hello, if you have news, to prevent me. Me I get information French side. Document joint: document in proof of forwarding. Cordially.

can anyone please explain what they mean? thanks.

I guessing that the seller is saying that she'd checked on her end, and it says that the package is in transit to you. Meanwhile, if you have any news (ie. receive the package or something), pls let her know so that she can stop checking with the PO?

I always give 2 weeks for international shipping. I start worrying when I don't receive it after 3.5 weeks. Hopefully, your item reaches you soon. Maybe it's stuck at customs? How did the seller declare it?
 

hlfinn

ASO The Today Show
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Nov 3, 2006
19,611
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hi. sorry i didn't come back here sooner. no word from the seller and no package. it will be 2 weeks on monday. i don't know what to do at this point except wait.
 

Miss Sooky

Member
Oct 22, 2006
3,195
3
Curled up with a book
I have a friend in France and can't believe how long posting items to her and receiving items from her takes - it is unbelievable! I wouldn't worry too much yet Heather based on my experience of how long it takes for things to make it across the Channel let alone the Atlantic!