Thank you. They emailed me back and asked for pictures of the bag, pictures of the receipt and the code on the can.
Good luck to you. I hope they will do something for you.
Thank you. They emailed me back and asked for pictures of the bag, pictures of the receipt and the code on the can.
Thank you. They emailed me back and asked for pictures of the bag, pictures of the receipt and the code on the can.
I hope they are able to help you. I have used it on my fabric Poppy rocker and my shimmer suede Poppy cinch. It says on the can "gentle enough for your most delicate suede leather." and "it will not affect the look,feel or breath-ability of the protected surfaces."
On a related topic: I once sprayed a spray on my couch that was supposed to kill dust mites and it made the couch smell horrible. Even a cleaning didn't get rid of it. The manufacturer of the spray bought me a new couch.
I hope they can do something. It should have a warning against using it on certain materials like patent. I was going to get something like that for my Whipstitch but have been too afraid something like that would happen. I am so sorry this happened to you.
Well, that sounds promising...I really hope they will stand behind their product, and give you enough money to go re-purchase that bag!
I am in tears and I am so upset After reading and reading about shining monkey fabric spray I purchased it and used it on my new never used coach glam tote. My bag is damaged, it ruined the finishes on all the leather on the bag as well as dulled the metallic thread. It speckled and dulled the patent leather and regular leather and it totally destroyed the finish on the metallic coach tag. I followed the instructions completely and didn't saturate the bag, held it 8" away, didn't touch it, etc. Here is what the websight says:
Our Shining MonkeyTM revolutionary Fabric Protector was developed to protect the most exotic materials from unsightly spills and stains. This quick and easy to use spray makes protecting your prized interior pain free. Strong enough to protect convertible tops and gentle enough for your most delicate suede or leather. Your fabric will be protected and bead water just like wax on a car!! It will not leave behind any odor, nor will it discolor or leave a sticky film or residue when it dries. It will not affect the look, feel, or breath-ability of the material. Spray and let dry! Follow our instructions!!
I just purchased this bag and was waiting to use it until I protected it and now I am so upset this is awful and my DH is going to be so mad because I sprayed it :cry::cry::cry:I am soooo sad.....