SF Beauty Network?

  1. Has anyone ever ordered from SF Beauty Network? Are they reliable?

    I ordered a bunch of Jane Iredale stuff, I found it funny that they did not require the 3-number code on my credit card. I got an order confirmation and they also sent me an invoice PDF and customs form. When I tried to open the PDF, it cannot be read (comes out scrambled). I replied to tell them about the problem and no one is responding to me.

    When I check my order on their site, it still says "pending".

    It was listed as one of the online retailers on the Jane Iredale official site so I thought it would be okay to order from them. Has anyone ever dealt with them before?

    Not sure if this is the right subforum to post this... Mods, please move if there is somewhere more appropriate. Thank you!