So I was just there earlier this week...and I'm sorry to say that the service I got there was AWFUL! (Thank you to whoever added this smiley!). I walked in there to find a boxcalf Kelly and a couple of Bolides. The SA who greeted me seemed nice at 1st. She asked if she could help, and I mentioned that I was thinking of buying a Bolide, and there were 2 on the shelf (blue jean and chocolate, I think). She showed me the 2 on the shelf and offered to grab more from the back. Then she asked what color I wanted. I said pretty much anything except blue jean, black, gold, or chocolate because I already had 3 Kellys and a Birkin in those colors, and I like variety....Suddenly, she turned into a (not very good) undercover investigator and said, "Oh! You can get so much $ for those bags on the Internet, huh?". I suspected something at this point, but decided to give her the benefit of the doubt and said, "Well, it's true that some people have offered some $ to me for my bags on the street, esp. my Birkin." Her eyes grow wide, and she says, "Oh, yea. 3-year waitlist, huh?". I answered, "No. Actually, I got lucky, so I didn't have to wait long." She then turns more interrogative and says, "So you bought it from an online reseller, didn't you?" I got upset at this point and said, "NO. I bought all my Hermes bags from Hermes STORES". She then said, "Out of the country, I assume". I said no, I have a great relationship with a SA at another US store, and she hooked me up. She then demanded to know which store I got them from, so I just walked away. I was on vacation with my family, so I decided not to make a big deal of it. But I couldn't be silent, so I called the store the next day and spoke with the manager. I told him what happened, and he nicely apologized and promised to speak with the SA because he agreed that what she did was wrong. He invited me to come back to the store, and I did, but I still didn't see anything I was interested in....OH, well...It's OK. It's worth the wait for my vert olive Birkin.