Sephora Return Policy?

[twin53]

great store, great return policy

 

[girlsgottoshop]

You can absolutely use the product and return if you don't like. Never had a problem with them at all!!

 

[Charles]

The gf works there, so I can confirm what others have said here. You can get a refund. Although, they will let you sample it prior to buying so hopefully you won't have to return it.

 

[AlohaGirl01]

Can you return products without the box it came in? I bought the Philosophy Make-Up Optional kit and threw away the box like a dummy. I thought it would work, but after 2 weeks it has given me red, itchy,rashy skin and acne (not pretty). I have the receipt though. Anyone know? thanks!

 

[wickedassin]

They should take it back if you've got the receipt. Just be nice.

 

[oregonfanlisa]

^^ agreed. Sephora is very easy going. And it might help if you bought something to replace it.

 

[Sunshine]

They are great! They will take it back for sure!

 

[rothjess]

Sephora. I've never had to return anything from them, but they seem like they're pretty liberal with their returns.

 

[yslalice]

I don't think you should have a problem. I buy from them all the time, and their customer service is great. Explain what happened, and they can probably recommend something else for you.

 

[Luv2BuyBags]

I love Sephora, agreed they are so helpful.

 

[effinhaute]

I really like Sephora's policy and like everyone else, I think they will let you return it.

 

[gr8heart]

Their return policy is great, but I have only returned stuff in their original container/package. They may just give you a credit for a future purchase.

 

[claireZk]

I've heard Sephora has a pretty lenient return policy, but will they let you return open perfume? Like if you buy it, wear it once and hate it, will they let you return or exchange?

 

[to_the_nines]

i'm pretty sure they will, as long as the bottle isn't more than halfway empty.

 

[ellacoach]

Yep, you should be able to do this as long as you still have the box. I think a few years ago I purchased one of the fragrances from CLEAN at Sephora, sprayed it once and knew it wasn't for me. I returned it without any problems.