I sent my only Coach bag to the factory to repair a button and to check on strange fading on the bag. I brought it into a Coach retail store and they sent it for me. They were nice and said it should NOT fade like that and that it would be taken care of for me. It's been about a month and I haven't heard anything back. This is my first Coach bag and I am really in love with it. It's been really hard to be without it and I am very nervous and anxious as to what the outcome will be.
Can anyone share their experiences with sending their beloved Coach away to get repaired? If they cant fix the fading, will they call me to discuss it or just send the bag back to me? I dont want any other bag, I want my bag back or if they can replace it with the exact same bag that would be great. I'm just feeling uneasy that I havent heard anything. :wondering
http://i167.photobucket.com/albums/u144/zoeysaki/6735_131145574691_593664691_3146775.jpg
Can anyone share their experiences with sending their beloved Coach away to get repaired? If they cant fix the fading, will they call me to discuss it or just send the bag back to me? I dont want any other bag, I want my bag back or if they can replace it with the exact same bag that would be great. I'm just feeling uneasy that I havent heard anything. :wondering
http://i167.photobucket.com/albums/u144/zoeysaki/6735_131145574691_593664691_3146775.jpg