selling brand new makeup and makeup products

blah956

blah956

Member
Aug 16, 2009
6,339
5
#1
well like the title says!

what i want to do though is 100% not accept returns on any makeup since, i can't resell it if the person has tried it out and decided they don't like it.

what is ebays stance on makeup returns (if the buyer tries to open a dispute)?
 
#2
when you do your listing, there's an option to accept/ decline returns & its terms.

if you dont accept returns, just say so in the listing. that way, the buyer cant dispute anything. :smile:.
 
#5
blah956 said:
well like the title says!

what i want to do though is 100% not accept returns on any makeup since, i can't resell it if the person has tried it out and decided they don't like it.

what is ebays stance on makeup returns (if the buyer tries to open a dispute)?
Click to expand...


You certainly can say in your listing that you do not accept returns

on makeup for hygienic reasons but then again, there is always

the possibility a snad might be filed...
 
#7
I haven't sold any makeups but thinking from what kind of claims those items get usually, adding a photo showing that the items have never been used and describing the color accurately might help?
Good luck!
 
#8
I know a lot of people here use security tags for their handbags for protection in case of a return, I don't know if you can put some security sticker or shrink wrap or something else long those lines so if the seal is broken they can not return the item.
 
#10
A lot of buyers are very turned off by a no returns policy, especially with the sea of fakes on eBay. Would you be open to considering returns with restrictions? IE makeup must be unused in the box/case and returned to you exactly as they received it?
 
#11
I have the same sort of items, perfumes makeup and skincare on ebay and so far so good. I have a no returns policy and take a lot of pictures... and on lipsticks I add a clause that the buyer must know that, that is the colour they require by the name on the label..ie plum etc...,as the colour make look different on their computer screen. I had one buyer say only once that the item was not as described, but I told her to reread my discription and look at the pics and then to go ahead and file an item not as described and I would refund her minus postage. She never did it and did not leave feedback. She bid on the lipstick 1min before the end of the of the auction.
 
#12
xBABY814 said:
when you do your listing, there's an option to accept/ decline returns & its terms.

if you dont accept returns, just say so in the listing. that way, the buyer cant dispute anything. :smile:.
Click to expand...


They still can if the item is SNAD, or in SNAD condition. :yes:

For example, you couldn't describe a red nail varnish as black and then, by just saying; 'No returns!' expect to not have a dispute filed against you. :nogood:

Best thing to do, IMO, is to just make sure you're extremely fastidious in your inspection and accurate in your listing and pics and then, include a return policy (for unopened, unused items, obviously).

If you do that, the chances of anyone taking you up on it, especially for a lowish priced item, are pretty small.
 
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