I recently sold a BNWT sweater on eBay. A few days later, I got an email from the buyer saying that the sweater was stretched out to a size large (the sweater I sold was an extra small) and was "pilling." I wrote her back and said that was impossible, as its never been worn! As far as the size, I told her it was just a looser fit for an extra small. Her next response was that I misrepresented the item in the picture because it looked smaller there! (Are you KIDDING me?! ) She said she is a buyer not a seller, and is demanding a full refund because she won't put them item for sale on eBay. She wants to get Paypal and eBay involved. What would you all do in this situation? I have perfect feedback, and I'm worried she will ruin that for me... but I also don't find it MY fault that the item didn't fit her, or that she didn't ask for measurements prior to bidding! HELP!