I've got a similar problem to the one described in another thread here on the Ebay forum, but thought i'd start a new one So i hope all you Ebay experts out there can help me out.
I recently hit the Buy It Now button for a pair of shoes. The seller listed under the shipping and handling tab that international shipping would cost US$36 (seller is the US I'm in Oz). The seller has now sent me an invoice with US$50 worth of shipping charges. I've read several posts from people saying that the seller is not allowed to charge more than what is listed on their auction, but i was wondering where exactly on Ebay's policy is that stated. I've searched through the "Help" section of Ebay and have not found anything?
Is the seller allowed to do that? I know there is a policy on excessive shipping costs, but given that we're dealing with a pair of shoes and that the difference between what they originally stated ($36) and what they're trying to charge me ($50) is only $14, does this still qualify for the excessive shipping costs? I know it is only $14 but it's the principle that counts here. Can i say the seller has misrepresented their item by not sticking to their original shipping fees?
TIA
I recently hit the Buy It Now button for a pair of shoes. The seller listed under the shipping and handling tab that international shipping would cost US$36 (seller is the US I'm in Oz). The seller has now sent me an invoice with US$50 worth of shipping charges. I've read several posts from people saying that the seller is not allowed to charge more than what is listed on their auction, but i was wondering where exactly on Ebay's policy is that stated. I've searched through the "Help" section of Ebay and have not found anything?
Is the seller allowed to do that? I know there is a policy on excessive shipping costs, but given that we're dealing with a pair of shoes and that the difference between what they originally stated ($36) and what they're trying to charge me ($50) is only $14, does this still qualify for the excessive shipping costs? I know it is only $14 but it's the principle that counts here. Can i say the seller has misrepresented their item by not sticking to their original shipping fees?
TIA