I purchased a bag from a seller on Bonanza on Saturday. Since it was an expensive purchase, and I hadn't heard anything, I sent her a friendly message on Sunday saying how excited I was to get the bag and could she please give me an idea of how/when she was shipping so I could plan to be home. No response, and I started to get that bad feeling.
Did some investigating and found she had sold the exact bag in April on Ebay! Same description, same pics, same receipts. And the buyer received the bag and left positive feedback.
So I messaged her on Bonanza and Ebay, saying I understand mistakes happen but please correct this and refund my money. No response. I emailed her, again, being nice but asking for this to be corrected. No response. So I opened a dispute on Paypal.
I contacted Bonanza even though it was too early for a claim and told them what happened. Their rep was nice and said she'd make a note of it for now.
Still no response from seller and I can't escalate to a claim until 5/24. So now I'm out quite a lot of money and no chance of getting a bag that now belongs to someone else!
Please assure me that Paypal has to find in my favor and refund my money!!
Did some investigating and found she had sold the exact bag in April on Ebay! Same description, same pics, same receipts. And the buyer received the bag and left positive feedback.
So I messaged her on Bonanza and Ebay, saying I understand mistakes happen but please correct this and refund my money. No response. I emailed her, again, being nice but asking for this to be corrected. No response. So I opened a dispute on Paypal.
I contacted Bonanza even though it was too early for a claim and told them what happened. Their rep was nice and said she'd make a note of it for now.
Still no response from seller and I can't escalate to a claim until 5/24. So now I'm out quite a lot of money and no chance of getting a bag that now belongs to someone else!
Please assure me that Paypal has to find in my favor and refund my money!!