Hi girls, please please help me.
I purchased 2 Chanel GSTs and had them authenticated at the Chanel forum prior to bidding. And they said it was all good. So I subsequently went to bid and won the 2 bags. Before making payment, I confirmed and reconfirmed with the seller that the bags were authentic and were the exact same ones as the pictures and she said yes.
However when I received the bags, it is pretty obvious they are fakes, as their handles are wrapped in cheap plastic and both the serial numbers for both bags are the same, and you can actually just pretty much tell from looking at the bag.
I emailed the seller on ebay, but she refused to return me my full purchase and insisted that I would cover both shipping to and from me. After arguing with her for awhile, I got tired of it so I just agreed to that. And she then stopped replying me on ebay.
So i opened a paypal dispute against her and she again, refused payment until we came to the same agreement as above. However she refuses to make the payment until i have SENT the items back to her. Isn't this pretty risky considering she already "cheated" once?
So i got tired of this and filed a paypal claim. However paypal is demanding that I show proof that the bags are not authentic. However the Chanel Boutique in Singapore does not offer this kind of service. Also, I told them that in our messages I have repeatedly mentioned that the bags sold to me are NOT authentic and the seller has NOT DISPUTED this once.
I really dont know what to do.. Please help!!!
I purchased 2 Chanel GSTs and had them authenticated at the Chanel forum prior to bidding. And they said it was all good. So I subsequently went to bid and won the 2 bags. Before making payment, I confirmed and reconfirmed with the seller that the bags were authentic and were the exact same ones as the pictures and she said yes.
However when I received the bags, it is pretty obvious they are fakes, as their handles are wrapped in cheap plastic and both the serial numbers for both bags are the same, and you can actually just pretty much tell from looking at the bag.
I emailed the seller on ebay, but she refused to return me my full purchase and insisted that I would cover both shipping to and from me. After arguing with her for awhile, I got tired of it so I just agreed to that. And she then stopped replying me on ebay.
So i opened a paypal dispute against her and she again, refused payment until we came to the same agreement as above. However she refuses to make the payment until i have SENT the items back to her. Isn't this pretty risky considering she already "cheated" once?
So i got tired of this and filed a paypal claim. However paypal is demanding that I show proof that the bags are not authentic. However the Chanel Boutique in Singapore does not offer this kind of service. Also, I told them that in our messages I have repeatedly mentioned that the bags sold to me are NOT authentic and the seller has NOT DISPUTED this once.
I really dont know what to do.. Please help!!!