Sept. 26th I won the bag, I paid October 1st, and recieved it later on October 10th.
The listing stated the bag had been used only once, and had been sitting in the attic since 1992. It's a Vintage Dooney and Bourke. Basically... this is the problem, the listing said she would offer refunds, I asked for one, because the leather is practically dry rot, the leather is cracking, it REAKS of mold, and she stuff it in the bag, and I can't get the shape back. And none of this was listed in the ad... it was stated"in very good condition" When I asked about a refund, she told me to use Leather cream on it... .you can't with vintage DB... Now she is eluding my emails! When I asked about a refund, she told me to use Leather cream on it... .you can't with vintage DB... When I complained about the cracking, she said she had been informed that the bag wouldn't crack by Dooney and Bourke... she told me this on a Saturday, Dooney is closed on Saturdays, and then she said she would get back to me monday... well it's almost 9 and no word yet...
What should I do? I really doubt I'll be getting my refund back... when is it the right time to notify paypal
The listing stated the bag had been used only once, and had been sitting in the attic since 1992. It's a Vintage Dooney and Bourke. Basically... this is the problem, the listing said she would offer refunds, I asked for one, because the leather is practically dry rot, the leather is cracking, it REAKS of mold, and she stuff it in the bag, and I can't get the shape back. And none of this was listed in the ad... it was stated"in very good condition" When I asked about a refund, she told me to use Leather cream on it... .you can't with vintage DB... Now she is eluding my emails! When I asked about a refund, she told me to use Leather cream on it... .you can't with vintage DB... When I complained about the cracking, she said she had been informed that the bag wouldn't crack by Dooney and Bourke... she told me this on a Saturday, Dooney is closed on Saturdays, and then she said she would get back to me monday... well it's almost 9 and no word yet...
What should I do? I really doubt I'll be getting my refund back... when is it the right time to notify paypal