Hi everyone,
I wanted advice on what to do in the follow situation. I bought a YSL bag through the Buy It Now feature on December 6th. I hadn't heard anything from the seller by December 11th so I sent a message asking if the item had shipped and if I could have the tracking information. I got a response saying it would ship the next day. I asked the seller if shipping could be expedited because I was leaving for a few weeks on the 18th (which I didn't think would be a problem when I originally paid on the 6th).
The seller marked the item as shipped on eBay on the 12th but didn't upload tracking information. I asked if I could have the tracking info and if the bag would arrive before the 18th. The seller said it would arrive by the 16th and the tracking info would be up soon.
Yesterday the bag didn't arrive and I still don't have the tracking info. I asked again for the tracking info and the seller said I would get it today. As of right now I still do not have the tracking information or anything proving the item was shipped besides the fact the seller checked a box on eBay. I am not sure if I should open a dispute on eBay or Paypal if I don't get the bag by the end of today and the seller still hasn't posted the tracking information. I just seems odd there's no tracking information for a fairly expensive item.
I wanted advice on what to do in the follow situation. I bought a YSL bag through the Buy It Now feature on December 6th. I hadn't heard anything from the seller by December 11th so I sent a message asking if the item had shipped and if I could have the tracking information. I got a response saying it would ship the next day. I asked the seller if shipping could be expedited because I was leaving for a few weeks on the 18th (which I didn't think would be a problem when I originally paid on the 6th).
The seller marked the item as shipped on eBay on the 12th but didn't upload tracking information. I asked if I could have the tracking info and if the bag would arrive before the 18th. The seller said it would arrive by the 16th and the tracking info would be up soon.
Yesterday the bag didn't arrive and I still don't have the tracking info. I asked again for the tracking info and the seller said I would get it today. As of right now I still do not have the tracking information or anything proving the item was shipped besides the fact the seller checked a box on eBay. I am not sure if I should open a dispute on eBay or Paypal if I don't get the bag by the end of today and the seller still hasn't posted the tracking information. I just seems odd there's no tracking information for a fairly expensive item.