So, my mother asked if she could use my eBay account to buy some dishes. She ended up winning two auctions from the same seller for a whole bunch of different pieces. My mom got her order except the seller forgot to include two small pieces that were also listed in one of the auctions. My mother received the package two days before I was oing to Europe, so I emailed the seller telling her that she'd forgotten part of out order and to please email my mother while I was gone. Well, she never emailed either of us! I just got back and sent a harsh email saying to contact me in 48 hours or I'd report her to eBay and paypal. She ended up emailing me back saying that her tracking number shows that we received the package a week and a half ago, which we did, but that's not the issue!! I'm so annoyed with the seller as she totaly skirted the problem. My question is, what other recourse do I have besides contacting eBay and paypal and leaving negative feedback? I have 100% feedback and I don't want her to ruin that when this obviously isn't my fault. I hate sellers like this and really want to stick it to her!!!