Seller claims sick mother delays shipping...but...

twinkle.tink

Choose to be happy
O.G.
Sep 19, 2006
21,304
220
in a fairy house
Sorry this is so long! But need opinions...
OK, I bought a $200+ doll on Nov.6 from a seller, with 3000+ feedback, should be fine, right? The auction says priority shipping within 48 hours of payment.
I almost always pay instantly for my things and did so. The seller left me positive feedback.

I have PO Box so priority items almost always arrive in 2 days, the 10th comes no doll, 12th is a holiday, 13th no doll...ok..when the 14 th arrives with no doll, I am not panicked, but think a quick e-mail is order...no response. the 15 and 16 pass no doll, no response, I send another e-mail. By the 17th with no doll and no response I am getting panicked...I check his feed back again, there are other items that ended the 5th and 6th that now have feedback, so he is shipping...hmmm...let's check his items, well he has listed 7 pages worth of stuff between the 6th and the 17th..he is def. around.
When Monday arrives (19th) and no doll, needless to say, I am beside myself. I send him one last e-mail saying if I don't hear from him by the afternoon, I am filing with Paypal...no response. I file with Paypal. Now that paypal is holding his money, he responds...lol...He says sorry, he went away for a few days, then his mother got sick and he has been devoting 100% of his time to her...now I am usually a very understanding person...but if this was true why did the other items ship and even more importantly how did he have the time to list over 7 pages of stuff!!
He wants me to close the dispute before he ships..but paypal says once the dispute is closed it can not be reopened..I said no, send my item then I will close...am I being to harse?
 

emald37

O.G.
Aug 20, 2006
6,992
0
No, you did the right thing. Don't close the dispute until after you have received the doll. Hope it works out!
 

SOLIDGOLD2

why yes, it was
Mar 7, 2007
4,225
3
tink your doing the right thing.
as for items being listed maybe it was scheduled im trying to give him that BUT why couldn't he get back to you before you opened a dispute, very convient for him to respond for that but not anything else. keep the dispute open till you get your doll
 

Lvbabydoll

O.G.
Mar 2, 2006
44,836
45
California
^Yeah I agree.
I sold a pair of shoes to a girl and she kept delaying her payment saying her brother had died. Now I'm one of the first people to understand about personal and family issues, but looking at the buyer's bidding record, she was still bidding on other items! All the while telling me that she needed some time to get things together and then she'd pay. Needless to say, she never paid.
 

Kathleen37

O.G.
Jan 5, 2006
1,574
1,109
Ireland
Don't close the dispute until you've received your doll in good order.

Once a dispute is closed, it can't be reopened.

Good luck!

K
 

gtomad

Member
Aug 18, 2007
296
0
ITA with all the other posts - do not close the dispute until you are in receipt of the doll.
 

twinkle.tink

Choose to be happy
O.G.
Sep 19, 2006
21,304
220
in a fairy house
Thanks everyone...I thought so to...seller refunded my money, he said since I couldn't trust him and release the money (by ending the dispute) he didn't want to do business with me...lol...it's too bad, I wanted the doll, but it wasn't meant to be. Another one will come along.
 

4theluvof-it

Member
Aug 17, 2007
1,296
1
50
Sorry this is so long! But need opinions...
OK, I bought a $200+ doll on Nov.6 from a seller, with 3000+ feedback, should be fine, right? The auction says priority shipping within 48 hours of payment.
I almost always pay instantly for my things and did so. The seller left me positive feedback.

I have PO Box so priority items almost always arrive in 2 days, the 10th comes no doll, 12th is a holiday, 13th no doll...ok..when the 14 th arrives with no doll, I am not panicked, but think a quick e-mail is order...no response. the 15 and 16 pass no doll, no response, I send another e-mail. By the 17th with no doll and no response I am getting panicked...I check his feed back again, there are other items that ended the 5th and 6th that now have feedback, so he is shipping...hmmm...let's check his items, well he has listed 7 pages worth of stuff between the 6th and the 17th..he is def. around.
When Monday arrives (19th) and no doll, needless to say, I am beside myself. I send him one last e-mail saying if I don't hear from him by the afternoon, I am filing with Paypal...no response. I file with Paypal. Now that paypal is holding his money, he responds...lol...He says sorry, he went away for a few days, then his mother got sick and he has been devoting 100% of his time to her...now I am usually a very understanding person...but if this was true why did the other items ship and even more importantly how did he have the time to list over 7 pages of stuff!!
He wants me to close the dispute before he ships..but paypal says once the dispute is closed it can not be reopened..I said no, send my item then I will close...am I being to harse?
You did the right thing by filing a dispute, I know I would have.

I just wanted to say, that it IS possible to list items while you are away. I have gone on vacation and scheduled items to list when I was gone as well. Ebay charges for the service through turbo lister, and auctiva does it for free.
 

Jahpson

O.G.
Aug 26, 2007
36,147
41
The Playground
your doing the right thing 100%

oh so all of a sudden, when paypal steps in to stop him from cashing in, he wants to NOW respond? dont let him slide. get your money back and run like hell.
 

bag-mania

O.G.
Apr 6, 2007
9,397
15,341
Thanks everyone...I thought so to...seller refunded my money, he said since I couldn't trust him and release the money (by ending the dispute) he didn't want to do business with me...lol...it's too bad, I wanted the doll, but it wasn't meant to be. Another one will come along.
There's something fishy here. Thank goodness you got your money back. A seller with over 3,000 transactions shouldn't be so thin-skinned as to get upset because you don't "trust" him. I'm guessing he found a way to sell the doll for more money.
 

twiggers

O.G.
May 7, 2006
33,070
26
You did the right thing Mary...and how strange that he wouldn't just go and ship it...weird!!!!
 
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