ok i went to london to get my jumbo caviar prior price increase, i did have a bit of buyer remorse but this morning when i took the bag out i thought i'm glad i bought it until i open the flap and the SECURITY TAG is still inside the bag i cant believe it. i called today, the lady said she will call me back in 2 mins but after 4.5 hrs i called them again and male SA said 'what do you want me to do' excuse me i was like. he said i can send the bag back and they will remove the tag and send it back to me. to be honest i wasn't impress because it means i have to make another trip to london (i dont trust the post). incur costs which i do not have to. i'm scared of using the bag just incase i set off security alarms in shops. i'm so annoyed right now. my cousin said dont try getting the tag off myself just incase i ruin the inside. has this happen to anyone here?