Hello, I have been using the bag for 2 months for less than 10 times and face the same problem with you. So disappointed is it possible to get it repaired ?Good Morning,
One of the reasons that I did not want to use my LV Pochette Metis often was worries about scratches on the face of the lock caused by the small metal/plastic point on the closure of the lock.
I read a few comments that the lock tip was plastic and so would not scratch the face plate of the lock.
Not so. I have many, many small scratches on the face plate of the lock, some almost down to the trademark and Louis Vuitton Paris lettering.
I am upset, not thinking that the plastic tip would scratch, but it does.
I love my LV Pochette Metis and it is one of favorite purses. I find myself using it more and more.
Anyone else notice this problem with the lock?
Warm regards,
California53
This is how it looks like now. Very very sad I have been using it with much care. I did not expect this to happen
I understand it would be sad to see scratches on the hardware but unless you hit the clasp perfectly every single time and never move it around to close, the scratches are inevitable. I don't know how LV would prevent scratching on that kind of clasp unless it was just magnetic. I just ordered a bag with a similar clasp and will just have to deal with it I guess.This is how it looks like now. Very very sad I have been using it with much care. I did not expect this to happen
Less than 1 monthWow [emoji15] how long have you had the bag before you started to see this?
Yeah it's hard to hit the clasp perfectly especially when you try to close it while walking.I understand it would be sad to see scratches on the hardware but unless you hit the clasp perfectly every single time and never move it around to close, the scratches are inevitable. I don't know how LV would prevent scratching on that kind of clasp unless it was just magnetic. I just ordered a bag with a similar clasp and will just have to deal with it I guess.
haha I may be traumatized when it happens to my bag I'm sure it's one of those "easier said than done" kind of things.Yeah it's hard to hit the clasp perfectly especially when you try to close it while walking.
It's one of my first LV bag in years so it's just pretty sad to see. I wish I can take it well like you
Less than 1 month
Noooo thats bad.. sheesh I am worried for my bag now. no wonder my SA asked me to retain the plastic cover for as long as i can . So sorry abt tht. Guess all we can do it try n clasp it without moving it around much . Pause and walk mantraThis is how it looks like now. Very very sad I have been using it with much care. I did not expect this to happen
So sorry [emoji53] they shouldn't make you wait the 8 week repair time. They should deem it defective and give you a new one!