Scratched Kelly Epsom!

xxDxx

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May 1, 2013
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Oh no :sad: I scratched my new RA epsom Kelly really deep after 3 weeks. Sent it to spa but didn't get a quote yet. Please update us when you took it to the store.
 
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Mar 24, 2018
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Oh no :sad: I scratched my new RA epsom Kelly really deep after 3 weeks. Sent it to spa but didn't get a quote yet. Please update us when you took it to the store.
I will keep you posted! I’m hoping I don’t have to send to the spa just yet. I literally just got her!!!
 

Israeli_Flava

Counting My Blessings 1 Birkin At A Time ;)
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Nov 26, 2009
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OMFG I just scratched my new Kelly will my fingernail trying to tie my twilly!!! It’s not major but I haven’t even had my bag for a full week yet :sad: Can the spa fix this?
OH NOOOOOOOO!!!!! Darling that is not a deep scratch. Take it to Madison and they can work that out for u. They have that ability on site... no need to send that bag out..... let us know how it goes xoxoxo hugs I'm crying for u I know that sux.
 
Mar 24, 2018
178
289
OH NOOOOOOOO!!!!! Darling that is not a deep scratch. Take it to Madison and they can work that out for u. They have that ability on site... no need to send that bag out..... let us know how it goes xoxoxo hugs I'm crying for u I know that sux.
I was gonna message you last night! I’m definitely taking it this morning.
 
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Cygne18

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Jul 29, 2007
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The back of my K28 Epsom has a similar scratch and I took it to Madison to get evaluated and they told me there was nothing that they could do, unfortunately. :frown:
 
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Cygne18

O.G.
Jul 29, 2007
1,286
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Washington, DC
Oh nooooooo!!!! Praying I’ll have a different result
Yes, please keep me posted. Hoping you will have a better outlook. This was an eye opening experience for me; I like Epsom for its durability in the Sellier format, but ironically it doesn't appear to be repairable, so I try to be more careful when I wear my bag.
 
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