Scratch on Bobby bag

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Katnguyen2

Katnguyen2

Member
Apr 28, 2016
23
217
#1
Hi,

I recently notice a large scratch on my Bobby bag. Does anyone know if Dior can fix this or if you can recommend a touch up pen or cleaner that can help? I find myself not wanting to use it due to this and I had it less than a year.

Thanks,
Kathy

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#2
Katnguyen2 said:
Hi,

I recently notice a large scratch on my Bobby bag. Does anyone know if Dior can fix this or if you can recommend a touch up pen or cleaner that can help? I find myself not wanting to use it due to this and I had it less than a year.

Thanks,
Kathy

View attachment 5739020

View attachment 5739021
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Bring it to Dior and see what they can do first.

Looks like something that a tiny bit of cleaning cream can take care of, but you may need to apply it on the entire flap to keep the finish consistent or else that spot will be shinier than the rest.

Still, take it to Dior first.
 
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#3
averagejoe said:
Bring it to Dior and see what they can do first.

Looks like something that a tiny bit of cleaning cream can take care of, but you may need to apply it on the entire flap to keep the finish consistent or else that spot will be shinier than the rest.

Still, take it to Dior first.
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Thanks. I bought it in Hawaii but will try my local boutique. Hopefully, they can help. Appreciate the response.

I thought I replied to this thread but it looks like my reply was sent to another one. Weird.
 
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#4
I was looking at a Lady Dior in the grained calfskin the other day and it had a similar mark on it. When I pointed it out to the SA, they cleaned it and the mark came right out. The leather on your bag is super sturdy- but because of the graining in it, it tends to pick up dirt and stuff. Take it to Dior first and I bet they will get it out. Going forward after that, a little leather cleaner and a clean mascara brush works wonders.
 
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#5
Metalblond said:
I was looking at a Lady Dior in the grained calfskin the other day and it had a similar mark on it. When I pointed it out to the SA, they cleaned it and the mark came right out. The leather on your bag is super sturdy- but because of the graining in it, it tends to pick up dirt and stuff. Take it to Dior first and I bet they will get it out. Going forward after that, a little leather cleaner and a clean mascara brush works wonders.
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Wow really. I hope that’s the case for my bag too. Even if I need to send it for repair, I’m willing to. It really takes away the enjoyment of using the bag. Plan to take it in this weekend. thanks.
 
#7
Metalblond said:
Don't let this take away the enjoyment of the bag- I'm sure it can be taken care of. How did you make out?
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Was too busy this weekend with my kid’s soccer starting up again. Hopefully, can get to the boutique this weekend. I did reach out to the Hawaii SA and she said it will most likely need to be shipped out for a spot repair. I will update when I get to the boutique. Really hope it doesn’t cost too much.
 
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#11
I got it online from the handbag spa. I emailed them and they said the chanel leather repair pen in black should be fine. It was a little darker than the Dior bag in the test spot, so I only used a little and wiped most it off after applying on the scratch.
 
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