Scratch/mark on new Dionysus - what to do?

[ladidalola]

Hi everyone, just noticed this mark on my new bag when I smooth out the left side of the suede flap of my Dionysus mini. Should I exchange the bag? Just not sure what it is. When I run my fingers on the suede in the other direction it disappears but when I smoothen it out, it's still there. I know it's tiny and it's my first time to own a suede purse so not sure if this is a normal thing. Any advice/feedback is appreciated. TIA!

 

[Miss World]

Hi everyone, just noticed this mark on my new bag when I smooth out the left side of the suede flap of my Dionysus mini. Should I exchange the bag? Just not sure what it is. When I run my fingers on the suede in the other direction it disappears but when I smoothen it out, it's still there. I know it's tiny and it's my first time to own a suede purse so not sure if this is a normal thing. Any advice/feedback is appreciated. TIA!

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If it came like that and it bothers you definitely return it. Does it feel like dry glue or something? I did not have this problem with my Gucci Dionysus even after using it on a daily basis.

 

[Chiichan]

Agree with the above poster if that option is available to you. On my bag I use a white eraser on little marks like that and it’s helped so far? Though my Dionysus has black suede.

 

[papertiger]

Exchange if possible, it should be perfect new

 

[ladidalola]

It almost seems like a bald spot on the suede. I'll try to exchange it at the store this weekend. Thanks everyone!