I just had my first ever bad experience with internet shopping. I need help. Any advice would be so appreciated! This is what happened:
I am getting married in October and I want to buy my DF his dream guitar. I found one on EBay and made 3 "best offers" and all were declined. I messaged the seller after the 2nd offer and was told that my third offer would be accepted but it wasn't. Seller told me they had made a mistake with setting the lowest offer they would accept and asked me to pay through PayPal.
Stupidly I did. The seller was very nice and helpful until he had my money. he promised to ship next day after payment and didn't respond to my emails or send me tracking. He finally responded almost a week later and said he had shipped the guitar but I didn't get any tracking info and he has ignored my daily emails.
I filed a claim with PayPal after a week went by with no response, tracking or guitar arriving. I checked his feedback today and there were 2 negs saying he was a scammer that weren't there when I paid for the guitar. I contacted the 2 people that left the FB and they are waiting for their claims to be decided too.
I guess I am wondering if I have any hope of getting my money back since I did not technically pay through eBay? Any help would be great!
I am getting married in October and I want to buy my DF his dream guitar. I found one on EBay and made 3 "best offers" and all were declined. I messaged the seller after the 2nd offer and was told that my third offer would be accepted but it wasn't. Seller told me they had made a mistake with setting the lowest offer they would accept and asked me to pay through PayPal.
Stupidly I did. The seller was very nice and helpful until he had my money. he promised to ship next day after payment and didn't respond to my emails or send me tracking. He finally responded almost a week later and said he had shipped the guitar but I didn't get any tracking info and he has ignored my daily emails.
I filed a claim with PayPal after a week went by with no response, tracking or guitar arriving. I checked his feedback today and there were 2 negs saying he was a scammer that weren't there when I paid for the guitar. I contacted the 2 people that left the FB and they are waiting for their claims to be decided too.
I guess I am wondering if I have any hope of getting my money back since I did not technically pay through eBay? Any help would be great!