I hope this is the right place to put this thread in.
I was just wondering what you thought about it and your experiences. I moved to San Francisco recently from Paris and was disappointed with the SAs especially at CHANEL. The first time I went there to look. Im 15 and I used to go to Chanel stores all the time in France and be treated very nicely even though I didnt buy anything. But this time nobody asked me if I was looking for something in particular. The SAs just looked at me suspiciously as if I was going to pocket something. Then i went there for a second time to ask the french SA how old she thought my Chanel bag was. Same as last, other SAs ignore me. While im waiting for the french SA who was on lunch break i look around the shop. Im surprised to see two japanese ladies behind the jewelry counter. I thought they were clients at first. Then I see that they are SAs doing a tug of war, yes a tug of war on a Chanel bracelet that they took from the shelf behind them and are both arguing very loudly that it suits them best. I was shocked. In France if any SA did that in front of a client they would probably be fired on the spot. At least the French SA was nice and helped me.
I went a 3rd time Saturday to buy a Rouge Coco lipstick. You know the guy standing at the door who is supposed to open the door for you? well that guy was standing a few feet away from the door, just staring into thin air. So I had to open the door. Im not sure of what its like in the US but never before have I had to open the door myself when going into a Chanel, LV etc. boutique. Its not as much the "i have to do it by myself" that I object, its that a luxury store is not supposed to be like that IMO.
Anyway i walk toward the makeup area. Like usual no one asks if they can help me or anything. The guy working in the makeup area was nice though. He advised me to choose the Mademoiselle. I loved it. So I pay for it and am walking to the other side of the store when im blocked by SAs standing in front of me. They can see me but instead of moving aside they just stand there chatting. I couldnt go left or right because they were standing in front of the stairs. So I just walked between them saying loudly "Excuse me!!".
The guy didnt open the door for me when I left.
I was very very disappointed. Im always going to Chanel, LV, and other boutiques in Paris and I was never treated like this. They were all very polite to me.
Also my other experience in boutiques in San Francisco was that they treat you a bit too i dont know "familierement". For example they ask me how I am in a very casual way. I was surprised by this a little. In my experience in Europe no matter how old the client is they would not talk to them like this. It just wouldnt be professional.
Ok long post. sorry!
I was just wondering what you thought about it and your experiences. I moved to San Francisco recently from Paris and was disappointed with the SAs especially at CHANEL. The first time I went there to look. Im 15 and I used to go to Chanel stores all the time in France and be treated very nicely even though I didnt buy anything. But this time nobody asked me if I was looking for something in particular. The SAs just looked at me suspiciously as if I was going to pocket something. Then i went there for a second time to ask the french SA how old she thought my Chanel bag was. Same as last, other SAs ignore me. While im waiting for the french SA who was on lunch break i look around the shop. Im surprised to see two japanese ladies behind the jewelry counter. I thought they were clients at first. Then I see that they are SAs doing a tug of war, yes a tug of war on a Chanel bracelet that they took from the shelf behind them and are both arguing very loudly that it suits them best. I was shocked. In France if any SA did that in front of a client they would probably be fired on the spot. At least the French SA was nice and helped me.
I went a 3rd time Saturday to buy a Rouge Coco lipstick. You know the guy standing at the door who is supposed to open the door for you? well that guy was standing a few feet away from the door, just staring into thin air. So I had to open the door. Im not sure of what its like in the US but never before have I had to open the door myself when going into a Chanel, LV etc. boutique. Its not as much the "i have to do it by myself" that I object, its that a luxury store is not supposed to be like that IMO.
Anyway i walk toward the makeup area. Like usual no one asks if they can help me or anything. The guy working in the makeup area was nice though. He advised me to choose the Mademoiselle. I loved it. So I pay for it and am walking to the other side of the store when im blocked by SAs standing in front of me. They can see me but instead of moving aside they just stand there chatting. I couldnt go left or right because they were standing in front of the stairs. So I just walked between them saying loudly "Excuse me!!".
The guy didnt open the door for me when I left.
I was very very disappointed. Im always going to Chanel, LV, and other boutiques in Paris and I was never treated like this. They were all very polite to me.
Also my other experience in boutiques in San Francisco was that they treat you a bit too i dont know "familierement". For example they ask me how I am in a very casual way. I was surprised by this a little. In my experience in Europe no matter how old the client is they would not talk to them like this. It just wouldnt be professional.
Ok long post. sorry!