So I took advantage of the recent YSL sale for $350 off on medium monogram WOC from Saks 5th. And I was able to get 15% cash back from Rakuten. I thought I got such a good deal. My package finally arrived today. BUT I received the WOC in small instead of medium. I was trying to contact a sales rep and she told me they can adjust the price for me if I want to keep it. The problem is the small size is not even on their website! I only see the WOC in medium.
apparently I cannot exchange it online, only return. If I do that, I will lose the cash back and wouldn’t receive the bag until June (it’s preorder according to the website). Or I can exchange in store, my nearest store is 1.5 hours away and it’s currently out of stock.
This is just so frustrating. I wanted WOC for Christmas. Ain’t happening.
anyone has any advice on what’s best to do?
apparently I cannot exchange it online, only return. If I do that, I will lose the cash back and wouldn’t receive the bag until June (it’s preorder according to the website). Or I can exchange in store, my nearest store is 1.5 hours away and it’s currently out of stock.
This is just so frustrating. I wanted WOC for Christmas. Ain’t happening.
anyone has any advice on what’s best to do?