Saks preorders

lulu212121

O.G.
Jan 1, 2007
1,970
898
I placed an order on Saks.com back in July. The items were suppose to ship on 8/17/20. I later received an email telling me that orders would ship 8/27/20. One of my items was cancelled last Friday. The other still shows "processed" but not shipped. Does anyone know what is going on with Saks? I can't seem to get an answer from customer service.