When it started to peel a little bit, I did ask the SA. He just shrug it off and said it's normal wear and tear. What to do...?Wow! That is really awful, and surprising that leather could do that. I have Balenciagas from ten years ago that don’t have anything like that. Looks like they just coated a whitish bag
I would call them and ask what can be done.
I’m exchanging my black Niki for another since I noticed a slight rubbing on the inside of the front flap. It looks like something slightly scraped it, and it’s brand new, never worn.
I hope they can offer help