I am from S. Florida, and a Bloomingdales here just added a new LV Boutique. I am real excited to go, as it is the closest one to me. I hope the following is just because the SA's are new, but it was the manager telling me this stuff: I went in and asked if they had any denim shawls, preferably in black. The manager told me Louis Vuitton does not make such a thing. I said I saw it on Ashley Tisdale, and she said, "Oh, she must have special ordered it." Ummm....ok. So then I asked for a Damier Azur Accessories pouch. She asked another SA to help me. She did. Everything is great. I asked to be on the waitlist for the Trevi PM. I showed her the picture in the holiday catalog, and asked whether the photo was of the PM or GM. She did not know, so she asked the manager who said the Trevi only comes in one size. I said I have seen both sizes online. She told me I must have the Tivoli and Trevi confused. I said no, I have the Tivoli GM and I know there is a Trevi PM and GM. She just looked at me like I was an idiot. I just let that one go as well. I then asked for the chain extender for the pochette, and they had no idea what I was talking about. After that, I just bought my pochette, thanked them and left. I don't want to come across as a know it all, and I really wanted to make some new SA friends. I am so sad , as I really wanted me experience at the new "close by me" LV store to be great. Now, I do not think I want to go back there. Thoughts?? .....Oh, I was wearing my Damier Sophie in as well, and I was definitely getting some looks...they probably thought it was fake. They weren't familiar with the stuff they carried, so I can't expect them to know about the Sophie.