I'm sorry to report that my wonderful SA in PB recently passed away. Her name was Anna. So tragic! So young and lovely too. I have also dealt with "T" and he is very charming and helpful too.
I've dealt with Suen. It really depends on what you're expecting from your SA. If its a slam dunk, and you know exactly what you want, then Suen is your SA. If you're looking for answers to questions regarding different types of leather, durability, versatility, reliability, history, go for Dee.
My SA at the Palm Beach boutique is Mr. T who not only knows the merchandise and is extremely helpful ..... but also has a great sense of humor. Just saw him this past Saturday and, as always, it was the most delightful shopping experience.