So here's the story, tell me if I should have done it a different way.
This is my auction: xxxno one is allowed to post their auctions/IDs here.
This girl wins my auction. Tells me that this is costing her a months pay (her financials have nothing to do with me, right?). So then in my auction I say that paypal is accepted if you e-mail me first with an approval. Reason because I dont have my own paypal account so Id have to ask a friend to accept my payment.
After two days of her being rude, demanding and downright ugly about it. I find someone to take a payment.
So after she pays, not one day later she is bugging me about the tracking number. E-mailing three times in an hour to ask me for more information. Im in the US shes in the UK.
I ship her bag, send her the tracking. I put exactly what the bag is on the form, insure it for the value that she won the bag on ebay for.
So her postal company went on strike, and then back a couple of days ago. Then yesterday she sends me an e-mail telling me that she got a note saying that she needs to pay additional from her government (custom fees). She then BLAMES ME for her having to pay. And basically says its my fault and I knew it would happen. This is the e-mail that she sent to me:
You could have told me i would have to pay this as you seem to be aware it would happen.
I want to cancel the transaction and want my money back. You get the bag send back to you then.
This is unfair. I am paying more for the bag then it is in the shop! On top of that,If i have to pay this 100 pounds
i cant pay my rent this month.
So my reply to her is that I have no control over what her government is going to do about her IMPORTING something. She should have been fully aware of her purchase.
What would you do or say to her to make her understand? I am just so tired of her drama! Sorry for typos or missing words, I am just so angry right now.
This is my auction: xxxno one is allowed to post their auctions/IDs here.
This girl wins my auction. Tells me that this is costing her a months pay (her financials have nothing to do with me, right?). So then in my auction I say that paypal is accepted if you e-mail me first with an approval. Reason because I dont have my own paypal account so Id have to ask a friend to accept my payment.
After two days of her being rude, demanding and downright ugly about it. I find someone to take a payment.
So after she pays, not one day later she is bugging me about the tracking number. E-mailing three times in an hour to ask me for more information. Im in the US shes in the UK.
I ship her bag, send her the tracking. I put exactly what the bag is on the form, insure it for the value that she won the bag on ebay for.
So her postal company went on strike, and then back a couple of days ago. Then yesterday she sends me an e-mail telling me that she got a note saying that she needs to pay additional from her government (custom fees). She then BLAMES ME for her having to pay. And basically says its my fault and I knew it would happen. This is the e-mail that she sent to me:
You could have told me i would have to pay this as you seem to be aware it would happen.
I want to cancel the transaction and want my money back. You get the bag send back to you then.
This is unfair. I am paying more for the bag then it is in the shop! On top of that,If i have to pay this 100 pounds
i cant pay my rent this month.
So my reply to her is that I have no control over what her government is going to do about her IMPORTING something. She should have been fully aware of her purchase.
What would you do or say to her to make her understand? I am just so tired of her drama! Sorry for typos or missing words, I am just so angry right now.