I went to return one of my handbags the other day at Neimans in Short Hills LV. I was never treated so rudely. The handbag was shipped to me with a stain on the bottom of the bag. I never used the bag. I went to return it and was told they would not take it back. Needless to say I had an argument with the SA. I got nowhere. I have spent literally thousands in that store and most of it on LV. Of course they gave me the manager's name and told me I can contact customer service. But what it really comes down to is his word against mine. I just wanted to vent and to tell everyone to be careful when ordering something to be shipped. I will never ever shop at that LV again.