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Please keep us informed of your decision. I'd be interested to know how it works out.
[QUOTE="rose60610, post: 30616427, member: 340785Please keep us informed of your decision. I'd be interested to know how it works out.
Thanks for your reply. The jeweler where I bought it won't touch it. It's too deep to buff it without changing the shape of the case. They can send it to Rolex in PA to see if they will replace the piece. But no guarantees, it may just be sent back untouched. If they do work on it, minimum low ball estimate of $700. Oh well. My son better win the Cy Young award when he's older.
Replacement of the case will be much more than $700. The lug can't be replaced by itself. There are some companies that are able to add material by spotwelding (argonwelding) and then refinish it again. Because it took a good hit, I would also check the inside of the watch. You can always register at vintage Rolex forum. They'll know a place in the US who does argon welding.
[/QUOTE]I didn't think to clarify with the salesperson if $700 is parts and labor. I was trying to talk her into just buffing it out. I don't really mind if the shape changes a bit. She made it sound like $700 is for replacement of the part, that Rolex wouldn't consider buffing it either. I'm guessing from from the replies that I'd be lucky to make it out with a bill under $1,000. Which is not what I want to spend on a watch that I hadn't worn in at least a year.
I'll try another authorized dealer to see what they say. Oh well. Lesson learned, don't leave my Rolex on the table.
So when you say "if they do work on it", does that mean a buff if a buff would work after they see it in their hands? Or does that mean a replacement part would be at least $700? I mean, if were the actual replacement part, is it $700 or $700 plus labor? When I had my all gold Rolex simply cleaned a few months ago, it was $1200, which was fine by me because it was due. The store that did it had a certified guy who'd been through the Rolex program in Switzerland. There was a time when if you needed Rolex service they'd have to ship it to Switzerland and you'd get it back after a few months. Now there are certified people in the U.S. Goodie!
I can assure that these parts aren't included. Defective parts are meant inside the movement (and not even all parts are within the $700). For things like hands/dials/case parts, there is a amount added on top of the service price.It is recommended that you have a Rolex watch sent in for servicing every 5 to 7 years. The Rolex factory completely rebuilds and oils and replaces any defective parts. I don't know if this would be included in the service charges. I believe the cost for this is about $700.00. Good lucky with getting your watch repaired.
Maybe so. I wonder what they would charge to replace part of the case if that's possible?I can assure that these parts aren't included. Defective parts are meant inside the movement (and not even all parts are within the $700). For things like hands/dials/case parts, there is a amount added on top of the service price.
Maybe so. I wonder what they would charge to replace part of the case if that's possible?
I always wonder if it is better to leave well enough alone if your Rolex is running well. My latest was purchased in 2010 and keeps near perfect time. I took it in recently for an insurance appraisal and they said it was time. They also don't send the watches to Rolex but have Rolex trained inhouse technicians do the servicing. I am nervous lol.For sure. Had several Rolex serviced. Regarding the case price: around 2-3k $. You cant change just the lug