I found your auction on ebay and it is not the seller I had in mind. You paid $25 for priority shipping - it should have been packaged perfectly. Do you think the PO had something to do with the conditon on arrival or was it entirely the seller's doing?
The handbag had no packing inside the satchel to keep its shape
I don't know if you've ever bought a speedy new from elux or a boutique, but none of them come stuffed. They come folded. Stuffing it would cause the shipping price to increase because of the weight and the size of the box. So I don't think the seller was in the wrong by not stuffing the bag, but they shouldn't have put it in a box too small with no other packing around it.