Well, it has been ten years since I have had a new one. Ordered a gris vision Town but returned due to problems with the zipper and the general appearance of the bag. My City arrived from Balenciaga yesterday. So happy with this bag!
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One interesting thing is recently I asked on the forum if perhaps I had gotten a returned Town from the retailer. I was not happy with the quality of what I received and the packaging was terrible. When the retailer was processing the return, I received a call from customer service with an apology for having sent a return that had obviously been used. All in all, the retailer rep said they had made a serious mistake.