Returns to elux... do I have to send the box, too?

[Wildflower]

Am getting my items ready to return to elux and I realized how much I love the LV boxes! Do I have to send those back, too???? What would they do if I 'forgot' to send them??

 

[luckylacoste]

Yep, you have to send everything the way it was sent to you, or else you wont get the refund.

 

[Wildflower]

That's what I figured...

Thanks!!!

 

[ValleyO]

hehe I would be thinking the same thing!

 

[mello_yello_jen]

to be honest, I dont think they'll care if you send back the box or not. if you have another box to subsitute the LV box with, just use it. I wouldnt ship it back in just the dustbag in the box because you might be held responsible for any damages that can occur.

try asking a rep. through eluxury livehelp chat thing but I'm sure they're not going to send back your package if you didnt ship it back in the LV box.

 

[sratsey]

I returned a bag once and kept the box...

LOL.

 

[Love Them All]

I returned a bag once and kept the box...

LOL.

 

[welovelouie]

i always keep the boxes... even return in store or eluxury... keep the box...

 

[sratsey]

You know, when I bought my Keepall 55, not only did I not get a box, I didn't get a damn dustbag either.

To be honest, I felt like LV owed me SOMETHING for that.

HEEEE!!

 

[TravelBug]

I never send the boxes back. 1) I like the boxes; 2) I don't want to pay extra for the added weight I don't think they really care as long as the bag is in perfect condition.

 

[kathyrose]

I wish I'd known this! When I exchanged one of my Speedies cause it had a damage on the zipper pull, I sent everything back. They reshipped a new one to me but in a smaller box - my Speedy was folded and squished in it!!!

 

[Wildflower]

Hey thanks everybody! I am sending small items back and think I WILL keep the boxes...