Yea, I know I should have looked at the receipt and I KNOW when he said my total returned was $433 that the voice in my head should have been louder, but... I just got home and realized that a purse that I paid $327.30 at the outlet for was refunded for $237.30. Now, I live 20 minutes from that outlet and 55 miles from the closest boutique. What if I wasn't willing to drive back to get this fixed???? I called and spoke to a manager that stated next time I was in to bring both receipts so the could credit me the difference. However, if I still lived 200 miles from the closest Coach outlet in TX I would be livid right now. So, although it may seem like common sense to anyone but me, check your receipts carefully before you walk out of the door!