returns after 14 days?

itgoesthere

Member
Jun 26, 2006
313
1
Hey guys . . .

I bought a Groom agenda about three weeks ago, and although I like it, I'm not sure if I'm super in love with it . . . I feel like the $300 could probably be better spent elsewhere. Does Louis Vuitton ever bend the 14 day rule, or am I basically SOL? I haven't touched the thing basically since I've gotten it, so it's certainly still salable. Any luck with similar situations, or advice on how to get them to bend the rules for me? Thanks bunches. (And no, I don't want a store credit, since I doubt that I'll be making any purchases for a while . . . I have pretty much everything I want!)
 

H_addict

H is for HOCKEY
O.G.
Jan 29, 2006
23,042
78
ICE RINK
As others said, you can exchange it for something else in the store within 30 days or if you don't see anything, they will issue a credit note that is good for one year (if I am not mistaken).
 
Mar 31, 2011
1,680
1,196
Atlanta
I tried to return a bag to LV at 16 days and exchange it for another bag. I spoke with the manager on the phone so I didn't make a wasted trip, and he told me that I could not return OR exchange after 14 days. I tried to explain that of course I didn't use the bag and I wanted to exchange for something that was a bit more $$, and he would not bend. This was at the Atlanta LV store at Lenox. I no longer shop there and buy everything LV at the Saks across the street. I have bought many many bags through the LV store, and all the manager had to do was look this up, and see that I have never exchanged/returned before, but he was adamant about the bag now was mine.
 

wpbteacher8

LV newbie
Jun 24, 2011
951
197
North Florida
I tried to return a bag to LV at 16 days and exchange it for another bag. I spoke with the manager on the phone so I didn't make a wasted trip, and he told me that I could not return OR exchange after 14 days. I tried to explain that of course I didn't use the bag and I wanted to exchange for something that was a bit more $$, and he would not bend. This was at the Atlanta LV store at Lenox. I no longer shop there and buy everything LV at the Saks across the street. I have bought many many bags through the LV store, and all the manager had to do was look this up, and see that I have never exchanged/returned before, but he was adamant about the bag now was mine.
What?????? It says right on my receipt that you can exchange up to 30 days. Does yours say that? If so I would take it back and tell them they need uphold their policy.
 
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