Returning at the LV store

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Munchkyn

Munchkyn

I LOVE Penguins
O.G.
Oct 28, 2005
2,972
3
#1
Remember the popincourt I bought, I have been using it to test it out and I just don't love it like I thought I would. It has started to patina and is noticable so will LV still accept an exchange? I don't know what I will be getting but I think I am still eligible for the 30 day exchange.

Will they ask questions or not take it b/c of the patina?
 
#3
Munchkyn said:
Remember the popincourt I bought, I have been using it to test it out and I just don't love it like I thought I would. It has started to patina and is noticable so will LV still accept an exchange? I don't know what I will be getting but I think I am still eligible for the 30 day exchange.

Will they ask questions or not take it b/c of the patina?
Click to expand...

30 day exchange?! wth.. as far as i know, that policy is only valid for eluxury. all stores have a 14 day return/exchange policy, and the item must be in new condition aka: must be able to be resold. if they deem it to be unsaleable, then they won't take it back... which means, your bag with a slight patina won't be accepted, sorry.

and yes, LV will notice the patina.. they notice a lot of tiny little stuff.. they actually give it to someone that is trained to look the item over before they can accept it.
 
#4
They let me exchange an unused wallet. It was 2 months past the day I got it. I didn't even notice, but they let the manager see it and it was okay. But maybe cause it was a wallet and theres no vachetta on it.
 
#5
frozen7313 said:
30 day exchange?! wth.. as far as i know, that policy is only valid for eluxury. all stores have a 14 day return/exchange policy, and the item must be in new condition aka: must be able to be resold. if they deem it to be unsaleable, then they won't take it back... which means, your bag with a slight patina won't be accepted, sorry.

and yes, LV will notice the patina.. they notice a lot of tiny little stuff.. they actually give it to someone that is trained to look the item over before they can accept it.
Click to expand...

True...they will notice EVERYTHING!!! Sorry!
 
#7
evolkatie said:
They let me exchange an unused wallet. It was 2 months past the day I got it. I didn't even notice, but they let the manager see it and it was okay. But maybe cause it was a wallet and theres no vachetta on it.
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perhaps. no patina type leather won't age as much.. and wallets are wallets.. so it's easier i guess. but purses don't apply. heh. :oh:
 
#15
arireyes said:
They told me 30 days for exchange. I took my Onatah in after 3 days and they weren't nice about it! I exchanged it for my pop haut.
Click to expand...

they can tell you one thing, but don't they make you initial your receipt that says,

"
Merchandise in saleable condition may be returned for store credit or exchanged within 14 days of purchase when accompanied by the original sales receipt. Store credits are valid for one year from date issued.​
"

? they can say one thing, but the thing that's printed on your receipt is what's valid.... iono.
 
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