Hi ladies!
I sold a bag earlier this month. My listing stated "no returns". Today, I received the bag in the mail, still with the tags on it. The buyer never contacted me and never opened up a paypal claim. There is no note in the package and the original "Thank you" note I send with my bags was in the box.
The seller definitely received the item and this isn't a return from the post office because it has been repackaged. The bag was sent back to me via ups and i had sent the bag via usps.
The weirdest part is that the bag wasn't actually returned to me! It was returned to my neighbor who I got the box from. I had covered their shipping label with my shipping label. The only reason I got the bag back was because my neighbor knows that I sell bags.
Also, the bag has a scratch in the hardware that wasn't there when I sent it. Perhaps it got scratched when the buyer was deciding whether she likes the bag or not, because the bag hasn't been used.
Umm what should I do?
I sold a bag earlier this month. My listing stated "no returns". Today, I received the bag in the mail, still with the tags on it. The buyer never contacted me and never opened up a paypal claim. There is no note in the package and the original "Thank you" note I send with my bags was in the box.
The seller definitely received the item and this isn't a return from the post office because it has been repackaged. The bag was sent back to me via ups and i had sent the bag via usps.
The weirdest part is that the bag wasn't actually returned to me! It was returned to my neighbor who I got the box from. I had covered their shipping label with my shipping label. The only reason I got the bag back was because my neighbor knows that I sell bags.
Also, the bag has a scratch in the hardware that wasn't there when I sent it. Perhaps it got scratched when the buyer was deciding whether she likes the bag or not, because the bag hasn't been used.
Umm what should I do?