Return @ Hermes?

[toreilly]

Does anyone if an Hermes Birkin can be returned to the store? Thanks!

 

[Mindi B]

There are so many variables that this question really can't be answered as it stands: Was the Birkin bought at the same boutique to which you plan to return it? How long ago? Has it been carried/had the plastic hardware covers removed? All of these points will be relevant. . . . There is certainly a time limit for returns and I believe the typical return is for store credit only, not a refund. . . . Anyone with more knowledge please chime in!

 

[X0X0]

ITA Mindi B. I hear it is only for store credit and there is a time limit for returns.

 

[Rose100]

Why do you ask?

 

[purin313]

Yes, you can only receive a store credit if you return a birkin. I think the time limit is 7 days from date of purchase.

 

[mooks]

Depends on the country you are in as they all have different return policies. In the UK you can return for a full refund within 14 days

 

[avedashiva]

Depends on the country you are in as they all have different return policies. In the UK you can return for a full refund within 14 days

ohh that's nice - I wish the US had a return policy like that

 

[mooks]

I think the UK may be the only country that has this

 

[hfy]

In most countries you may return for store credit. But I was advised by my store that, before they can accept a return, they need to carefully check the condition of the bag as well as to get manager approval. From what I heard, the return policy for any H bags is quite strict.