OP, I think I know what seller you are talking about. Are they located in Washington? If so, I have dealt with this seller. I had to return an item, and she was very nice about it, but did keep my shipping $$ and the restocking fee. The item was a $450 so I was just happy to get the bulk of my money back. But I would ONLY buy if you're sure you're going to want the item. I'm still kicking myself that I'm out $60 for nothing!!