Replacement Story and Reveal

merc_g

Member
Aug 29, 2011
2,276
1,235
Sacramento, CA
So my beloved 2 year old Delightful had started to crack. It's my favorite bag, so I was pretty bummed about it. I was nervous, but I took into my usual store to show my SA. She took pictures, sent them over to quality, and told me she'd give me a call to see what we could do.

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She called me the next day, and to my very pleasant surprise, told me that quality had approved a replacement bag for me!! They had just sold their last one in store, so they had to order one in. And I waited...impatiently.

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Well, today, exactly one week later, my SA called to tell me she had arrived! When I got there, I thanked her about a million times and told her how grateful I was that they were doing this for me. I asked her what I could do to prevent the same thing from happening to the new bag. She told me to do what I had been doing - store it stuffed and in its dust bag, only wipe it down with a damp cloth, and watch out for the strange fold my original one had.

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Well, without further adieu, here she is - my shiny, new Delightdul MM! Made in the USA in the 17th week of this year. LV has me as a customer for life for doing this, I am beyond appreciative!

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aegisshi

Member
Mar 18, 2014
1,075
0
CONGRATS!! Good to hear that things worked out for you. What an awesome thing for them to replace it two years later.

I loveeee the way new vachetta looks on Delightfuls. I want one so bad!!
 

merc_g

Member
Aug 29, 2011
2,276
1,235
Sacramento, CA
So happy to hear they did this, and so happy for you and your new beauty! Congratulations!

That is amazing! So happy for you!

That is a wonderful story. Enjoy your new Delightful!

Beautiful so happy for you!

So happy to hear they replaced the bag for you....congrats!!

Thanks, everyone! I'm so, so happy that they did this for me!

CONGRATS!! Good to hear that things worked out for you. What an awesome thing for them to replace it two years later.

I loveeee the way new vachetta looks on Delightfuls. I want one so bad!!

Thank you!
And I do, too! I forgot how gorgeous it was brand new. :biggrin:
 

CornishMon

Be Blessed, MoNikki
Apr 30, 2014
11,059
6,221
Happy to hear this and your bag is very fresh! Love my delightful!


Be Blessed MoNikki
 

Jbb924

Member
Feb 7, 2013
724
0
NY
I love a good happy ending! It's so nice to hear LV doing the right thing. I'm so happy for you that it worked out! Congrats on your new baby!
 

TooManyWantMore

LV Content
Dec 11, 2012
12,332
20
Oh wow, that's awesome! Glad to hear that this was a positive experience. Your new Delightful is beautiful, enjoy her!