Ok, so probably everyone here knows this but me but I couldn't find it on search. How long does it usually take for Coach to send back a bag that you've sent in for repair? My Clay Gigi has been gone for weeks now and I haven't heard a word. Also, will they email me or something to let me know she is on the way back? This is the first time I've sent a bag in so I have no clue how it works. Ty!